Cruise calls
Keep ship calls, ports and timings in one calendar, and plan tours around what is actually arriving.
Operations planning for cruise and shore excursions
One place to plan every call, tour and guide.
DreamTeamPlan brings cruise calls, tours, guide staffing, venue bookings and drivers together for your operations team, and gives every guide a simple mobile app for availability, offers and tasks.
This site presents DreamTeamPlan. Features marked Planned or Idea are not available yet.
For operations teams
Everything a port day needs, connected.
Managers, dispatchers and administrators work from the same live picture instead of spreadsheets, chat threads and phone calls.
Tours and departures
A daily view of departures with group numbers, timings and what still needs a guide, a venue or a driver.
Guide staffing
See who is available, send offers to guides and follow answers as they come in. Changes to an accepted tour are flagged clearly to the guide.
Venue bookings
Track bookings with restaurants and attractions per day and ship, with guest numbers that follow the tour.
Drivers and buses
Assign drivers and bus registrations per tour so everyone on the day knows who is driving what.
Checklists and daily reports
Standard operating procedure checklists for venues and guides, and a daily e-mail report built from what was actually done, once e-mail sending is switched on.
Dispatchers
Dispatchers and coordinators get the same offer flow as guides, with their own availability and a reliability index.
Ratings and guest feedback
A feedback link and QR code for each guide assignment lets guests leave feedback. Guide ratings are reviewed by a manager before anything counts.
Guide earnings
An earnings report per guide and period, one set of numbers your office can check. Payments are made outside the app.
Multi-port operations and statistics
Assign managers to the ports they work in, and give owners an overview of activity across ports.
Excel imports
Import cruise calls and tour allotments from Excel files.
Costs and shared buses
Review costs by departure, day or cruise call, and manage shared-bus cost groups.
Cancellation terms and costs
Save cancellation terms and review cancellation records and calculated charges for cancelled departures.
Guide availability requests
When no guide is available, ask guides to check their availability for a cruise call.
- Role-based access: managers, administrators, dispatchers, drivers and guides each see only what they need.
- Works in the browser on desktop, tablet and phone.
For guides
A calm, simple app for the people on the ground.
Guides open the app, see their offers first, answer in a tap and keep their calendar up to date. No spreadsheets, no group chats.
- Offers first. New and changed offers are shown at the top, with a clear warning when something has changed.
- Availability calendar. Mark days as available, pending or booked, and swipe between months.
- My task. Meeting point, group notes and tour description in one job sheet, with a keep-screen-on option on supported devices.
- Ratings and guest feedback. A QR code for each assignment lets guests leave feedback at the end of the tour.
- Light and dark theme and an Android app, so it is easy to read on a bright pier or a dark bus.
Available
Pending
Booked
Taken by another guide
Illustration of the guide app. Sample data.
Offers & history
Every offer keeps its history: accepted, declined, taken by another guide or withdrawn, with the reason when the office cancels.
One account, same data
Guides sign in to the same system the office uses, so an answer in the app updates the plan straight away.
Join the guide pool
Guides can create their own account and profile with availability, languages and tours, and the office approves who joins.
Guide management
Know your guide pool, and keep it fair.
The people who run your tours are your most important resource. DreamTeamPlan keeps what you need to know about them in one place.
Profiles and approval
Each guide has a profile with availability, languages and tours. Self-registered guides join your pool only when your office approves them.
Offers with a paper trail
Send offers, follow the answers and see the full history of who was asked, who accepted and what changed afterwards.
Reviewed guide ratings
Guest feedback and operational ratings build an index per guide, and a manager reviews entries before they count.
Earnings in one report
See what each guide earned in a period, in one report your office can check.
Connecting and growing
Where DreamTeamPlan is going next.
What is live today is described above. The items below are not available yet, and the labels say how far along each one is.
In development
Planned
Idea
Cancellation preparation
Prepare for a cancelled call in advance, instead of reacting when it happens.
Suggested guide schedule
An automatic proposal for who should work which tour, which the office can accept or change.
Payment and settlement
Connect guide earnings to the payment tools you already use.
Cruise company integrations
Direct connections to cruise company data systems. Excel import of calls and allotments is already available.
External calendars and messaging
In-app calendars and notifications are available. Connections to external calendar and messaging services are planned.
Dynamic route timing and venue visit times
An optional add-on that can be built into the app if it suits your company: route timings are recalculated automatically when plans change, and an AI model suggests suitable visit times for each venue.
Weekly copy of your data
Each week your company receives a copy of the data it holds in the app and the work it has done there, so your data stays with you if anything goes wrong.
Port map and travel details
One screen per call with berth, terminal, bus zone and walking times to the sights, as in the illustration at the top. This is an idea for a future version.
AI-assisted data entry
Let an assistant read incoming schedules and prepare entries for you to check.
Your own instance
A separate DreamTeamPlan for another company with its own guides and cruise calls.
How it works
From ship call to finished tour.
The same flow every day, with nothing lost between people.
Plan
Enter or import cruise calls and tours. See what each day needs.
Staff
Send offers to guides, assign drivers and book venues. Answers and changes appear in one place.
Run and review
Guides work from their task sheet; the office gets the daily report and guest feedback.
See it with your own tours.
Tell us about your operation and we will walk you through DreamTeamPlan.
Request a demo